Customer Service Representative
5 days ago
About the Role
Premier Work Support is seeking a highly motivated and experienced Customer Service Executive to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in the freight forwarding industry.
Key Responsibilities
- Develop and maintain strong relationships with existing and new customers to drive sales growth and customer satisfaction.
- Utilize knowledge of the UK Customs Clearance process to provide expert advice and support to customers.
- Proficiently use CDS and Destin8 systems to manage customer accounts and process shipments.
- Provide excellent personal presentation and interpersonal skills to build trust and rapport with customers.
- Stay up-to-date with industry trends and developments to provide innovative solutions to customers.
- Work collaboratively with internal teams to achieve sales targets and improve customer satisfaction.
Requirements
- Minimum of 2 years experience in freight sales or a related field.
- Strong knowledge of the UK Customs Clearance process and CDS and Destin8 systems.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Proficient in Microsoft Office.
What We Offer
Premier Work Support offers a competitive salary and benefits package, as well as opportunities for career growth and professional development.
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