Customer Service Representative

5 days ago


Tilbury, Thurrock, United Kingdom Premier Work Support Full time

About the Role

Premier Work Support is seeking a highly motivated and experienced Customer Service Executive to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in the freight forwarding industry.

Key Responsibilities

  • Develop and maintain strong relationships with existing and new customers to drive sales growth and customer satisfaction.
  • Utilize knowledge of the UK Customs Clearance process to provide expert advice and support to customers.
  • Proficiently use CDS and Destin8 systems to manage customer accounts and process shipments.
  • Provide excellent personal presentation and interpersonal skills to build trust and rapport with customers.
  • Stay up-to-date with industry trends and developments to provide innovative solutions to customers.
  • Work collaboratively with internal teams to achieve sales targets and improve customer satisfaction.

Requirements

  • Minimum of 2 years experience in freight sales or a related field.
  • Strong knowledge of the UK Customs Clearance process and CDS and Destin8 systems.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Proficient in Microsoft Office.

What We Offer

Premier Work Support offers a competitive salary and benefits package, as well as opportunities for career growth and professional development.



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