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Customer Service Representative

2 months ago

Tilbury, Thurrock, United Kingdom DP World Australia Full time
About the Role

We are seeking a highly skilled and motivated individual to join our Tilbury Port Team as a Customer Operations Agent. This exciting opportunity will involve working closely with our team to ensure the safe and efficient loading and unloading of our vessels.

Key Responsibilities
  • Provide exceptional customer service to our clients and stakeholders
  • Work collaboratively with the port team to ensure timely and safe vessel operations
  • Monitor and manage vessel traffic to maximize loads and minimize delays
  • Ensure compliance with relevant regulations and health and safety protocols
  • Develop and maintain strong relationships with clients and stakeholders
Requirements
  • Excellent customer service skills and ability to work effectively in a team environment
  • Ability to work under pressure and adapt to changing circumstances
  • Full clean driving license and experience of working in a port environment
  • Good health and safety knowledge and ability to work in all weather conditions
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and welcome applications from candidates from all backgrounds.

We are an equal opportunities employer and welcome applications from candidates who share our values and commitment to excellence.