Customer Service Representative
1 week ago
Job Summary:
We are seeking a highly skilled and experienced Support Assistant to join our team at Focus Resourcing. As a Support Assistant, you will play a vital role in providing exceptional customer service and support to our clients and visitors.
Key Responsibilities:
- Provide a welcoming environment to visitors from around the world, ensuring they feel valued and supported throughout their visit.
- Maintain a clean and tidy centre, adhering to high standards of hygiene and organization.
- Assist visitors with various tasks, including phone top-ups, data SIMs, and internet connectivity.
- Offer beverages, snacks, and merchandise, including serving alcohol, to our clients and visitors.
- Operate the onsite mini bus, collecting visitors and transporting them safely and efficiently.
- Exchange currency for our clients and visitors.
Requirements:
- High level of customer service and communication skills, with the ability to build strong relationships with clients and visitors.
- Previous experience in retail or hospitality, with a proven track record of delivering exceptional customer service.
Benefits:
- Competitive hourly rate of £11.44.
- Parking available on site.
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