Event Coordinator and Project Specialist

2 weeks ago

London, Greater London, United Kingdom GP Strategies Corporation Full time

GP Strategies Corporation is a leading provider of innovative consulting, learning services, and talent technology solutions. With a global presence, we help organizations achieve meaningful change by delivering award-winning learning and development solutions.

About the Role

We are seeking a highly skilled Senior Learning Events Coordinators to join our team. As an integral part of our operations, you will provide comprehensive support for Learning Events / Training, catering to the needs of our global clients.

Key Responsibilities
  • Understand the unique requirements for each event and develop effective strategies to meet client needs.
  • Support the development and management of event budgets, ensuring efficient planning and execution within tight time constraints.
  • Manage the booking of venues, coordinating AV support, catering, and conference services to ensure seamless event execution.
  • Communicate effectively with internal stakeholders, client stakeholders, and external vendors at a Senior Executive level.
  • Manage various event operations, including communication, travel support, and roster management, to ensure successful event delivery.
  • Handle learner inquiries via phone or email, managing escalations as per service level agreements, and suggest improvements as needed.
  • Effectively communicate event handovers, including all important and relevant information.
  • Oversee event proceedings and promptly address any issues that may arise.
  • Delegation of administrative tasks to Learning Events Coordinator's where necessary.
  • Evaluate the success of events and submit comprehensive impact reports.
  • Raise any potential challenges or risks within the appropriate guidelines and processes.
Requirements

To excel in this role, you will need to develop a deep understanding of both our internal operations and our client's businesses. You should exhibit confidence, possess excellent prioritization skills to manage a diverse workload, project a professional image, and demonstrate impeccable written and verbal communication abilities.

You will need to be comfortable and confident in delegating tasks to Learning Events Coordinators, taking initiative to problem-solve perceived risks, and managing expectations of others.

Key skills and qualifications include:

  • Proven experience of onsite event coordination and support.
  • Project management capabilities (status updates, risk identification, etc.).
  • Advance knowledge of Microsoft Office.
  • Teamwork experience, including virtual teams.
  • Ability to make appropriate financial and customer service decisions.

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