Technical Help Desk Agent

1 week ago


Ramsgate, Kent, United Kingdom HR GO Recruitment Full time
Job Description:
Location:Ramsgate

We are seeking a highly motivated and organized individual to fill the role of Technical Help Desk Agent at HR GO Recruitment in Ramsgate. As a Technical Help Desk Agent, you will be responsible for providing technical assistance and support to customers via phone, email, or ticketing system.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong understanding of computer systems, software, and hardware. Duties include:
  • Respond to incoming support requests
  • Provide technical assistance and support
  • Troubleshoot and resolve technical issues
  • Document all support activities and solutions

About the role:
This is a full-time/permanent position, with 4 days in the office and 1 day at home. The salary is estimated to be around £25-£30k per annum, depending on experience. We offer a great opportunity to be part of a business with a wonderful culture, where we work hard but also have a lot of fun along the way. No experience is required, as full training will be provided.

About us:
At HR GO Recruitment, we pride ourselves on delivering exceptional service to our clients and candidates. Our team of experienced recruiters are dedicated to finding the best talent for our clients, while also supporting our candidates throughout their job search journey.
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