Tenancy Liaison and Homelessness Prevention Officer

2 weeks ago


London, Greater London, United Kingdom CV-Library Full time
About the Role

CV-Library is seeking an experienced Tenancy Liaison and Homelessness Prevention Officer to join our Homelessness Reduction Service. The successful candidate will be responsible for providing a high-quality first point of contact and triage service for individuals who are homeless or threatened with homelessness.

As a key member of our team, you will work closely with customers to assess their needs and circumstances, establish eligibility for assistance under the homelessness legislation, and provide targeted early interventions to prevent or delay homelessness.

The ideal candidate will have a proven track record of preventing homelessness through imaginative problem-solving and skilled negotiation with private landlords and rental agents. They will also possess experience working on defined operational projects with minimum supervision.

With a strong understanding of Part V1 and V11 of the Housing Act 1996, Homelessness Act 2002, HRA 2017, case law, and Code of Guidance, you will be able to provide comprehensive advice and information about housing rights and options available to customers.

Key Responsibilities:

  • Provide a high-quality first point of contact and triage service for individuals who are homeless or threatened with homelessness
  • Assess customer needs and circumstances to establish eligibility for assistance under the homelessness legislation
  • Provide targeted early interventions to prevent or delay homelessness
  • Work closely with customers to achieve desired outcomes

Estimated Salary: £25,500 - £31,500 per annum



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