Lead User Experience Designer

4 days ago

Reading, Reading, United Kingdom Sanderson Full time
About the Role

We are seeking a highly skilled and experienced Lead User Experience Designer to join our team at Sanderson. As a key member of our design team, you will be responsible for shaping the digital customer experience and leading the User Experience team.

Key Responsibilities
  • Work closely with the central Brand team and local Marketing teams to understand the brand promises and identify opportunities to deliver them across our digital products.
  • Support the Group Brand Manager in maintaining the brand guidelines and ensuring consistency across all digital channels.
  • Champion the use of customer insight to inform design decisions and ensure a clear rationale for the team's work.
  • Lead the User Experience team, mentoring team members and ensuring they produce effective project materials, including UI design and prototypes.
  • Embed a culture of 'customer first' thinking for digital products and work closely with Product Owners and the Digital analytics team to identify, iterate, and test UX improvements.
Design and UI
  • Execute all visual design stages from concept to final hand-off to engineers.
  • Conceptualize original ideas that bring simplicity and user friendliness to complex design challenges.
  • Create wireframes, storyboards, user flows, process flows, and sitemaps to effectively communicate interaction and design ideas.
  • Present and defend designs and key milestone deliverables to peers and executive-level stakeholders.
  • Establish and promote design guidelines, best practices, and standards.
Prototyping
  • Take responsibility for the creation of prototypes (on and offline) for new concepts, including visualization to help leaders understand options and implications.
  • Obtain user feedback (internal and external) to improve and refine design concepts.

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