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User Experience Researcher

2 months ago


Reading, Reading, United Kingdom Project People Full time

Job Summary:

We are seeking a highly skilled User Experience Researcher to join our team at Project People. As a UX Researcher, you will be responsible for leading and undertaking UX activities within an app-focused team aligned to the Digital UX function.

Key Responsibilities:

  • Provide insight and reporting on research and usability-based UX practices aligned to the outcomes defined within the project.
  • Develop wireframes and journey flows based on insight and research.
  • Attend and contribute to all project ceremonies.
  • Support the creation of journey flows and designs within Figma.
  • Champion a customer-first view on usability and accessibility.
  • Provide prototypes (low and high fidelity) to support fast-paced user testing.
  • Collaborate with development teams to provide options for solutions to challenges.
  • Undertake research and user testing based on the app team's backlog, providing detailed reports on findings.
  • Create user flows and wireframes for prioritized journeys using designated tools, based on brand and design system.
  • Provide expertise and insight for all usability and accessibility needs within the project.
  • Support digital designers by creating high-fidelity prototypes of flows and journeys in designated tools.

Requirements:

  • Deep knowledge of foundational research is essential for this role, requiring the ability to get beneath the 'why' of user behaviors and challenge the norm.
  • Mobile apps experience is essential.
  • Strong champion of the customer and user, focused on delivering high-quality solutions.
  • Experience working with developers, designers, and product owners.