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Neighbourhood Services Director
2 months ago
This is an exciting opportunity to join our team as a Neighbourhood Services Manager, where you will play a key role in delivering outstanding housing management services and leading a team of dedicated professionals.
Key Responsibilities- Lead the delivery of housing management services, including tenancy management, allocations, and community safety
- Monitor and report on performance, ensuring the team meets key performance indicators
- Guide, manage, and inspire the team to provide a proactive and customer-focused service
- Develop and implement strategies to optimise neighbourhood services and maintain positive relationships with the community and stakeholders
- Oversee the management of resources and budget, ensuring effective use of resources
- Act as a point of contact for any issues or concerns, fostering a supportive and inclusive team environment
- Excellent level of housing law and practice knowledge, including anti-social behaviour and enforcement
- Strong understanding of sustainable tenancies and the effects of Adverse Childhood Experiences
- Team management experience, preferably with large teams of remote workers
- Knowledge of letting properties and excellent communication and interpersonal skills
- Ability to develop and implement effective strategies and a commitment to fostering positive community relationships
- Strong problem-solving and decision-making abilities
- A competitive salary of up to £50k
- A supportive and inclusive company culture
- The opportunity to make a real difference in the community
- A comprehensive benefits package
We are looking for a dedicated and passionate individual who is committed to making a positive impact in the not-for-profit and charities sector. If you believe you have the skills and experience required for this role, we encourage you to apply.
