Senior IT Support Specialist

3 weeks ago

Godalming, Surrey, United Kingdom inTEC Education Full time
About the Role

We are seeking a highly skilled Senior IT Support Engineer to join our team at inTEC Education. As a key member of our ICT team, you will be responsible for delivering exceptional IT support services to our clients.

Key Responsibilities
  • Provide first-line technical support to clients via phone, email, and remote desktop
  • Investigate and resolve technical issues in a timely and professional manner
  • Collaborate with the ICT team to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base
Requirements

To be successful in this role, you will need:

  • Strong technical knowledge of IT systems and infrastructure
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
About Us

inTEC Education is a leading provider of education technology solutions. We are committed to delivering high-quality IT services that support the success of our clients.

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