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Senior IT Support Specialist

2 months ago

Godalming, Surrey, United Kingdom inTEC Education Full time
About the Role

We are seeking a highly skilled Senior IT Support Engineer to join our team at inTEC Education. As a key member of our IT department, you will be responsible for delivering a first-class IT support service to staff and pupils at Aldro School.

Key Responsibilities
  • Maintain servers, networks, end-user devices, and cloud systems to ensure a reliable and innovative IT environment for staff and pupils.
  • Manage and resolve support tickets within the service desk, escalate technical issues, and undertake routine maintenance of classroom IT.
  • Ensure all systems are safe for pupil use and work closely with the safeguarding team to prevent harmful content from being accessible on any IT platform.
  • Monitor IT systems and the network for viruses, malfunctions, and errors, and update the school's IT asset register and documentation for all IT systems.
  • Support various IT projects and collaborate with the inTEC Education Service Manager and the school's Senior Leadership Team.
Requirements
  • At least three years' experience in a similar role.
  • Microsoft systems administration experience (Windows Server, 365, Entra ID, Intune, Azure).
  • iSAMS experience.
  • Excellent interpersonal and communication skills.
About inTEC Education

inTEC Education specialises in education technology, providing independent schools and colleges with reliable, safe IT systems and support that foster quality, innovation, and excellence in learning.

We are committed to providing equal employment opportunities for all employees and applicants for employment.