Support Services Team Lead

6 days ago


Manchester, United Kingdom City Football Group Full time

We are seeking a seasoned Support Services Team Lead to join our team at City Football Group.

As a leader in the football industry, we own and operate twelve clubs worldwide, delivering unparalleled experiences for our fans.

As a Support Services Team Lead, you will be responsible for mentoring and guiding a team of support specialists to deliver exceptional customer service and resolve complex fan issues.

The successful candidate will receive a generous salary of £32,000 - £40,000 per annum, plus additional benefits including 26 days annual leave, private healthcare, and an annual discretionary bonus.

Key Objectives:
  • Team Leadership: Guide and mentor a team of support specialists to achieve outstanding results.
  • Service Excellence: Deliver exceptional customer service through effective communication and issue resolution.
  • Operational Efficiency: Streamline processes and improve efficiency to enhance overall performance.

City Football Group is dedicated to promoting equal opportunities in employment and values diversity in the workplace.



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