Senior Motor Recovery Team Lead

1 week ago

Liverpool, Liverpool, United Kingdom DWF Full time

About DWF LLP

DWF LLP is a global legal business that transforms legal services through its people for its clients. Our Recoveries Team is a market leader in handling high-volume and complex recovery claims, providing exceptional legal services to our clients. We are committed to delivering outstanding results through innovation, expertise, and a client-centered approach.

About the Role

We are seeking a skilled and motivated Senior Motor Recovery Team Lead with extensive experience in motor recoveries to join our Recoveries Team in Liverpool. This role is crucial in leading a team of recovery specialists, ensuring efficient and effective management of motor recovery claims, and maintaining high standards of client service.

Key Responsibilities:

  • Team Leadership: Supervise and mentor a team of motor recovery specialists, providing guidance, support, and development opportunities.
  • Case Management: Oversee the management of a diverse caseload of motor recovery claims, ensuring timely and effective resolution.
  • Client Liaison: Build and maintain strong relationships with clients, delivering high-quality legal advice and ensuring their needs are met.
  • Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the motor recoveries team.
  • Compliance: Ensure all activities comply with relevant laws, regulations, and firm policies.
  • Reporting: Monitor team performance and provide regular reports to senior management on key metrics and objectives.
  • Collaboration: Work closely with other departments within DWF to share knowledge and resources, fostering a collaborative working environment.

About You

  • Experience: Strong experience in motor recoveries, with a proven track record of managing complex recovery claims.
  • Skills: Strong leadership and team management skills, excellent communication and negotiation abilities, and a detail-oriented approach to case management.
  • Attributes: Client-focused, proactive, and able to work under pressure to meet deadlines.
  • Team Player: Ability to work collaboratively within a team and support junior colleagues.

What We Offer

  • Competitive Salary: Attractive remuneration package commensurate with experience.
  • Benefits: Comprehensive benefits package including health insurance, pension scheme, and flexible working arrangements.
  • Career Development: Opportunities for professional growth and development within a dynamic and innovative firm.
  • Supportive Environment: A positive and inclusive work culture that values diversity and well-being.

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