Motor Recovery Team Leader
3 weeks ago
About the Role
We are seeking a skilled and experienced Supervisor to lead our Recoveries Team in Liverpool. This role is crucial in managing a team of recovery specialists, ensuring efficient and effective management of motor recovery claims, and maintaining high standards of client service.
Key Responsibilities:
- Team Leadership: Supervise and mentor a team of motor recovery specialists, providing guidance, support, and development opportunities.
- Case Management: Oversee the management of a diverse caseload of motor recovery claims, ensuring timely and effective resolution.
- Client Liaison: Build and maintain strong relationships with clients, delivering high-quality legal advice and ensuring their needs are met.
- Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the motor recoveries team.
- Compliance: Ensure all activities comply with relevant laws, regulations, and firm policies.
- Reporting: Monitor team performance and provide regular reports to senior management on key metrics and objectives.
- Collaboration: Work closely with other departments within DWF to share knowledge and resources, fostering a collaborative working environment.
About You
- Experience: Strong experience in motor recoveries, with a proven track record of managing complex recovery claims.
- Skills: Strong leadership and team management skills, excellent communication and negotiation abilities, and a detail-oriented approach to case management.
- Attributes: Client-focused, proactive, and able to work under pressure to meet deadlines.
- Team Player: Ability to work collaboratively within a team and support junior colleagues.
What We Offer
- Competitive Salary: Attractive remuneration package commensurate with experience.
- Benefits: Comprehensive benefits package including health insurance, pension scheme, and flexible working arrangements.
- Career Development: Opportunities for professional growth and development within a dynamic and innovative firm.
- Supportive Environment: A positive and inclusive work culture that values diversity and well-being.
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