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Workshop Operations Manager

2 months ago

Solihull, Solihull, United Kingdom Sytner Group Full time
{"h1": "Workshop Controller Role at Sytner Group", "p": "At Sytner Group, we are seeking a highly skilled Workshop Controller to join our team. As a Workshop Controller, you will be responsible for ensuring the highest standards of quality in service and repairs, while also driving efficiency and productivity in the workshop.

Key Responsibilities:

* Ensure service and repairs are carried out to the highest standards of quality, meeting customer expectations and warranty requirements.
* Develop and implement processes to improve workshop flow, streamline the customer journey, and increase productivity.
* Build strong relationships with the brand and ensure a deep understanding of warranty processes.
* Actively coach and support the service team to develop individual competencies and improve overall performance.
* Develop training plans for all technical personnel and play an active role in their development.
* Ensure Health and Safety procedures are observed and maintained at all times.

What We Offer:

* Enhanced Holiday Entitlement - 33 days inc. bank holidays
* Industry-leading Maternity, Paternity and Adoption Pay
* Career Development
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* High Street Discounts
* Discounted Gym memberships
* Cycle to work scheme
* One day a year paid voluntary / community work

At Sytner Group, we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.

We look forward to hearing from you"}