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Automotive Technical Specialist

1 month ago

Solihull, Solihull, United Kingdom LSH Auto Full time
Key Role: Workshop Technical Controller

LSH Auto is seeking a highly skilled Workshop Technical Controller to oversee the technical aspects of our workshop operations. As a key member of our team, you will be responsible for ensuring that all vehicle repairs and services meet the highest quality standards.

Your expertise will play a crucial role in improving workshop efficiency, addressing technical concerns, and ensuring compliance with manufacturer guidelines. You will work closely with our technicians to provide guidance and support on complex technical issues, conduct quality checks on completed work, and identify training needs for technical staff.

Responsibilities:
  • Evaluate and approve repair estimates to ensure accuracy and compliance with manufacturer standards.
  • Guide and support technicians in resolving complex technical issues.
  • Conduct quality checks on completed work to ensure customer satisfaction and adherence to company standards.
  • Identify training needs for technical staff and assist in their development.
  • Collaborate with the service team to streamline operations and enhance workflow efficiency.
  • Manage warranty claims and ensure all documentation is accurate and submitted in a timely manner.
Requirements:
  • Proven experience as a Technical Controller or similar role in the automotive industry.
  • Extensive knowledge of vehicle systems and repair processes.
  • Strong problem-solving skills and the ability to make sound technical decisions.
  • Excellent communication and interpersonal skills.
  • A commitment to delivering high-quality customer service.
  • A valid driver's license.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

If you are passionate about the automotive industry and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity.