Software Solutions Coordinator

5 days ago

Glasgow, Glasgow City, United Kingdom Motorola Solutions Full time
Job Description

The role of the Technical Project Manager is to oversee all aspects of the delivery of Motorola Solutions software solutions to one or more customers. The Technical Project Manager will be the primary point of contact with the customer in relation to all delivery and technical issues, and manage any backup resources required in support of these activities.

A Technical Project Manager is a subject-matter expert who uses their technical background to bridge the gap between the product and technical side of product development. They breathe life into a product by enacting the vision and direction defined in the product roadmap.

Additionally, they have an exhaustive understanding of the company's technology. This allows them to guide the product strategy and communicate it to the development team. It's safe to say that Technical Project Managers hold together the technical and business sides of an organisation.

Key Responsibilities and Accountabilities:
  • Accountable for the development and delivery of the project delivery plan to a strategic customer or number of customers
  • Accountable for the analysis of existing and re-engineering of a customer's business processes
  • Accountable for the development of the business process benefits being achieved by a customer
  • Responsible for the management of the application development in accordance with the customer requirements.
  • Responsible for implementation of UAT/SAT in accordance with the test plan.
  • Responsible for management of the training and deployment plan.
  • Responsible for the management of the support plan.
  • Responsible for the in-life technical customer relationship plan.
  • Develop and maintain the project plan in accordance with customer requirements
  • Develop and maintain the documentation relating to the business process re-engineering
  • Manage the development of an application in accordance with the customers requirements
  • Coordinate the planning of the design and installation of the appropriate technical architecture for a solution
  • Manage the customer testing phases of a project deployment, including SAT and UAT
  • Manage the support of the solution once in-life
  • Manage the issues raised by a customer in relation to a deployed solution
  • Develop and maintain the documentation relating to business benefits realisation
  • Manage any third party supplier involvement in project delivery
  • Develop and maintain all project related documentation
  • Identify any new opportunities relating to potential sales opportunities
Basic Requirements:
  • 3 years UK residency is required for security check
  • A formal qualification (Degree) in Computing Science or equivalent experience
  • Knowledge of Agile Project management principles
Person Profile / Core Competencies:
  • A high level of communication skills - written and verbal
  • A high level of technical understanding - with the ability to communicate complex technical information to both technical and non-technical audiences
  • Diplomacy skills for establishing and managing relationships with customer stakeholders
  • Well organised and disciplined in approach to work and time management
What We Offer:
  • Competitive salary and bonus schemes.
  • Two weeks additional pay per year (holiday bonus).
  • 25 days holiday entitlement + bank holidays.
  • Attractive defined contribution pension scheme.
  • Private medical insurance.
  • Employee stock purchase plan.
  • Flexible working options.
  • Life assurance.
  • Enhanced maternity and paternity pay.
  • Career development support and wide ranging learning opportunities.
  • Employee health and wellbeing support EAP, wellbeing guidance etc.
  • Carbon neutral initiatives/goals.
  • Corporate social responsibility initiatives including support for volunteering days.
  • Well known companies discount scheme.

We are an equal opportunities employer and we want you to have every opportunity to shine and show us your talents, please let us know if there is anything we can do to make sure the process works for you. We celebrate diversity and are committed to creating an inclusive environment for all employees

We're dedicated to designing and delivering the mission-critical ecosystem our public safety & enterprise customers refer to as their lifeline - mission-critical communications, software, video and services. Our drive for continuous innovation and partnership with our customers enables them to be ready - in the day-to-day moments, and in the moments that matter most.

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