Patient Communications Coordinator
5 days ago
We are seeking an experienced Patient Communications Coordinator to join our administration team at University Hospitals Bristol NHS Foundation Trust. In this dynamic role, you will be responsible for coordinating patient communications, fostering strong relationships between teams, and driving seamless service delivery.
Salary Information:
The selected candidate will receive a salary range of £24,071 - £25,674 per annum, reflective of the regional market rate and aligned with the position's demands. This compensation package recognizes the importance of administrative roles in supporting healthcare services.
Main Duties:
* Collaborate with various departments to facilitate effective communication and resolve patient queries efficiently.
* Utilize advanced IT systems to generate personalized correspondence, such as letters, emails, and text messages, ensuring timely and accurate information dissemination.
* Monitor and address outstanding appointment requests within the Patient Administration System (PAS), escalating concerns promptly to management.
Essential Requirements:
* Holding GCSE qualifications or equivalent in English Language and Maths is mandatory.
* Previous experience in business administration, including customer-facing interactions and data processing, is advantageous.
UHBW Benefits:
We offer flexible working arrangements to support your personal and professional growth, promoting a positive work-life balance. By joining our team, you will contribute to advancing quality care and services within the South West England region.
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