Unified Communications Solutions Expert

1 day ago


London, Greater London, United Kingdom Devonshire Hayes Recruitment Specialists Ltd. Full time
About the Role:

We are looking for a highly skilled Unified Communications Solutions Expert to join our team. The successful candidate will have a strong background in delivering unified comms services, including SIP and Microsoft Teams, and excellent communication skills. You will be responsible for working closely with our sales team to understand client requirements and recommend solutions that best address their needs.

The ideal candidate will have a minimum of 5 years' experience in telco, designing SIP solutions, and understanding commercial outcomes and dependencies on associated systems such as billing. They will also have experience in delivering unified comms services in a standalone capacity and sound understanding and experience with ticketing systems, escalation matrices, and project management tools.

Key Responsibilities:
- Use the Company's product set to assist and guide the sales team to understand customer's technical requirements and recommend solutions to best address client requirements.
- Develop and implement detailed and accurate statements of work to manage customers through the onboarding process ensuring the customer fully understands their responsibilities and relevant technical considerations.

Salary: We offer a competitive salary of £65,000 - £85,000 per annum, depending on experience.

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