Telecommunications Solutions Expert

1 week ago


London, Greater London, United Kingdom DGH Recruitment Full time
Job Overview

DGH Recruitment is proud to offer this exciting opportunity for a Telecommunications Solutions Expert to join our client in London.

Salary: £90,000 - £120,000 per annum.

About the Position

The ideal candidate will have extensive experience in designing, building and supporting telecommunications services, including video-telephony, voicemail, contact center, attendant console, softphones and remote access to telephony services.

Main Responsibilities:

  1. Providing strategic and technical input to decisions concerning the firm's global telecom strategy.
  2. Designing and implementing high-quality solutions to integrate the firm's telecom services and technologies.
  3. Keeping current on developments in telecoms (technologies, products, practices and trends).
  4. Evaluating new systems and technologies to increase service levels and reduce costs.
  5. Contributing to projects to deliver new telecoms services.
  6. Acting as a technical escalation contact for users, more junior team members and other teams.

Key Requirements:

  • In-depth experience of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM and Presence Service, Cisco Emergency Responder, Cisco Unified Attendant Console, Cisco Unified Contact Center Express, Cisco Unified Border Element, Cisco voice routers, Cisco Expressway, Cisco Prime Collaboration, Cisco Webex.
  • In-depth experience of Cisco Webex Calling and Microsoft Teams voice services.
  • 5+ years working with telecommunications networks. Strong knowledge of voice and data switches and routers, telecommunications protocols and standards, voice and data infrastructure tools and services, QoS design and operation.
  • Strong knowledge of telecommunications protocols, communications and standards, ISDN PRI, H.323, SIP, E.164.


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