Telecommunications Solutions Specialist

16 hours ago


London, Greater London, United Kingdom DGH Recruitment Full time

Telecommunications Solutions Specialist

DGH Recruitment is currently partnering with a leading professional services firm in London to find a highly skilled Telecommunications Solutions Specialist.

The role will involve designing and implementing cost-effective telecommunications solutions for the company's global operations, including video conferencing, voicemail, contact centers, attendant consoles, softphones, and remote access to telephony services. This position covers both on-premise and cloud-based services.

Key Responsibilities:

  • Providing strategic input into the company's global telecom strategy
  • Designing and implementing high-quality solutions to integrate the firm's telecom services and technologies
  • Staying up-to-date with developments in telecoms, including technologies, products, practices, and trends
  • Evaluating new systems and technologies to improve service levels and reduce costs
  • Contributing to projects that deliver new telecoms services
  • Acting as a technical escalation point for users, junior team members, and other teams

Required Skills:

  • In-depth experience of Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM and Presence Service, Cisco Emergency Responder, Cisco Unified Attendant Console, Cisco Unified Contact Center Express, Cisco Unified Border Element, Cisco voice routers, Cisco Expressway, and Cisco Prime Collaboration
  • In-depth experience of Cisco Webex Calling and Microsoft Teams voice services
  • 5+ years working with telecommunications networks; strong knowledge of voice and data switches and routers, telecommunications protocols and standards, voice and data infrastructure tools and services, QoS design and operation
  • Strong knowledge of telecommunications protocols, communications, and standards, ISDN PRI, H.323, SIP, E.164

Salary: £80,000 - £110,000 per annum (dependent on experience)



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