Healthcare Operations Manager

4 weeks ago


Leeds, Leeds, United Kingdom Willing Care Full time
Job Overview

Willing Care is seeking a dedicated and experienced Service Manager to oversee the delivery of high-quality care and support services to our service users. The ideal candidate will have a strong background in health and social care management, along with a comprehensive understanding of statutory regulations and compliance requirements.

Key Responsibilities
  • Oversee the day-to-day operations of care and support services, ensuring the delivery of person-centered and compassionate care to all service users.
  • Lead and direct a team of care staff, providing mentorship, guidance, and support to ensure high performance and morale.
  • Develop and maintain robust care plans and risk assessments, ensuring they are tailored to individual needs and comply with regulatory standards.
  • Manage and monitor service budgets, resources, and performance targets, identifying and addressing any areas for improvement.
  • Establish and maintain effective working relationships with service users, their families, and external stakeholders to ensure high levels of satisfaction and positive outcomes.

Requirements
  • Level 5 in Health and Social Care (Management) or equivalent.
  • Proven experience in a management role within the health and social care sector, with a track record of achieving high standards of care delivery.
  • In-depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes.
  • Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.

Benefits
  • Company pension scheme.
  • Life assurance.
  • Generous annual leave.
  • Benefits platform - get access to discounts across retailers and restaurants.
  • Staff recognition and rewards.
  • Long service awards.


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