Customer Services Manager
10 hours ago
Job Summary:
We are seeking a highly skilled Customer Services Manager to lead our internal Customer Services team, ensuring world-class customer experience through commercial and contractual governance of our Customer Service partner. The successful candidate will oversee the operational needs of the Customer Service department across the UK & Ireland, recognising business opportunities to deliver value to our customers.
The ideal candidate will have an awareness of the importance of the service and supplier support structure within the UK&I, and a clear belief in the 3-Legged Stool approach (Company, Franchisees & Supplier partnerships) for future growth. They will lead and set direction, objectives, and expectations for their teams, fostering a high-performing culture aligned with CS and company values.
Salary: £60,000 - £80,000 per annum
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Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
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Customer Service Operations Manager
1 week ago
London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeAre you a customer service professional looking for a new challenge? We have an exciting opportunity for a Customer Service Operations Manager to join our team at Burton Bolton & Rose Recruitment Services Ltd.About the RoleThis role is responsible for managing customer service issues and ensuring that clients receive excellent service. You will work closely...
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Customer Service Representative
1 month ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole ResponsibilitiesProvide exceptional customer service via phone and email.Manage bookings for UK sites through the booking platform.Assist with training new team members.Adhere to site procedures and standards.Closely coordinate with reception and catering teams.Perform general administration duties.Conduct room checks.Ensure personal health and...
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Customer Service Operations Manager
4 days ago
London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeThis is an exciting opportunity to take your customer service career to the next level. As a Customer Service Operations Manager at Burton Bolton & Rose Recruitment Services Ltd, you will be responsible for leading a team of customer service representatives and ensuring that clients receive exceptional support.Key Responsibilities:Manage a high-volume...
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Customer Service Ambassador
4 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole ResponsibilityTo provide exceptional service and care to all Broadgate employees and visitors, adhering to service level agreements and established policies and procedures.Deliver outstanding guest service, ensuring all guests are acknowledged in a professional manner, with a friendly smile and eye contact, according to defined procedures.Proactively...
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ServiceNow Managed Services Director
4 days ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeAbout Konversational - The ServiceNow Customer Workflow ExpertsWe are seeking a highly experienced and accomplished ServiceNow Managed Services Director to join our team in this key leadership role. As a member of our Services Leadership Team, you will be responsible for defining and executing the strategic vision for our Managed Services function. This...
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Morgan Sindall Property Services Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Morgan Sindall Property Services. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide high-quality customer service to...
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Customer Service Representative
3 weeks ago
London, Greater London, United Kingdom RGE Services Ltd Full timeAbout RGE Services LtdA leading, accredited service provider with 40 years' experience of providing Electrical and Fire Compliance services to Housing Associations and Local Authorities across London and the South-East.Job Role for a Customer Service RepresentativeWe are seeking a friendly and efficient Customer Service Representative to join our team. Key...
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Customer Service Ambassador
2 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest ServicesRapport Guest Services is a dynamic and customer-focused organization seeking a skilled Customer Service Ambassador to join our team.
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeAt Burton Bolton & Rose Recruitment Services Ltd, we are seeking a highly skilled Customer Service Representative to join our team. This is a fantastic opportunity for a motivated individual to take on a challenging role and progress within a dynamic company.Key Responsibilities:Manage a wide range of customer enquiries and provide accurate information on...
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Customer Service Coordinator
3 weeks ago
London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeAs a key member of our sales team, you will be responsible for managing client order requirements from inception to delivery. This will involve coordinating with customers via telephone and email to ensure their needs are met.Main Responsibilities:Manage customer order requirements from inception to delivery.Coordinate with customers via telephone and email...
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Speedy Support Services Ltd Full timeAt Speedy Support Services Ltd, we're looking for a skilled Customer Service Representative to join our team in the Customer Solutions office.This role is a vital part of our operations on the front line of sales and customer service, where you'll build strong relationships with our clients and provide exceptional support.As a Customer Service...
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Senior Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom 4Recruitment Services Full timeCustomer Care & Service Quality LeadContract Type: ContractIndustry: AdministrationWe are seeking a Customer Care and Service Quality Lead to join our Development - Customer Experience team. As a key member of our team, you will play a crucial role in delivering exceptional service to new homeowners.Key Responsibilities:Develop and implement quality...
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom Hemingways Marketing Services Ltd Full timeCustomer Solutions Role OverviewThis role involves dealing with various communications and correspondence through incoming calls, emails, Live Chat, and feedback from customers. As a Customer Solutions Advisor, you will be responsible for providing an excellent level of customer support and effectively utilizing in-house automated information systems.Main...
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Customer Service Representative
4 weeks ago
London, Greater London, United Kingdom HSBC Global Services Limited Full timeAbout the RoleThe Customer Service Representative role at HSBC Global Services Limited is a fantastic opportunity to deliver exceptional customer experiences and make a real difference in people's lives. As a key member of our team, you will be responsible for providing timely and effective face-to-face customer service in a fast-paced Branch environment,...
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Customer Service Manager
1 month ago
London, Greater London, United Kingdom Attewell Ltd Full timeAttewell Ltd is a dynamic Aerospace manufacturing business based in the UK. We are seeking a Customer Service Manager to join our team, reporting to the Programs Director. This role is responsible for managing customer relationships, including customer satisfaction, orderbook review, scorecard management, and concern resolution.Main ResponsibilitiesLead a...
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Customer Service Manager
1 month ago
London, Greater London, United Kingdom Nyetimber Full timeJob Title: Customer Service ManagerNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. We are seeking a highly skilled Customer Service Manager to join our team.The successful candidate will be responsible for handling all customer service-related inquiries, ensuring exceptional service delivery, resolving...
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Customer Service Manager
1 month ago
London, Greater London, United Kingdom Harrison Scott Associates Full timeWe are seeking a Customer Service Manager to join our team at Harrison Scott Associates. This role is a fantastic opportunity for a print industry professional to take on a challenging and rewarding position.The key purpose of this role is to nurture long-term partnerships with clients by consistently delivering quality service and support. As a Customer...
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Customer Service Manager
1 month ago
London, Greater London, United Kingdom OMNES Full timeCustomer Service ManagerOMNES is seeking a dedicated and proactive Customer Service Manager to handle all customer inquiries and resolve any issues related to our e-commerce platform. This is a mid-senior level role, where the successful candidate will be the sole person responsible for managing the customer service function.Key Responsibilities:Act as the...
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Customer Service Liaison
5 days ago
London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeBurton Bolton & Rose Recruitment Services Ltd is seeking an experienced Customer Service Executive to join their team. This role offers a salary of around £25,000 - £28,000 per annum, depending on experience.Job DescriptionThis is a fantastic opportunity for someone looking to develop their skills in customer service and build a successful career with a...