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Service Delivery Specialist
2 months ago
Job Summary:
Intec Select is seeking a highly skilled Service Delivery Engineer to join our team. As a Service Delivery Engineer, you will be responsible for providing technical support and guidance to clients on a variety of IT infrastructure and technology solutions.
Key Responsibilities:
- Deliver projects to a defined scope, quality, cost, and timescale for outcome success.
- Present solutions in clear and consistent written or oral reports using Word, Excel, and PowerPoint.
- Design, test, install, and monitor systems during the project phase.
- Prepare documentation and present progress reports to customers following implementation.
- Provide technical expertise during design, selection, implementation, and technology selection.
Requirements:
- Background in 2nd/3rd line support with experience in Office 365, Microsoft Azure, Active Directory, and Networking (DNS, DHCP, TCP/IP).
- Strong communication and technical skills, with the ability to provide strategic guidance to clients.
- Experience with Microsoft technologies, including Office 365 Cloud, Exchange Online, and SQL.
- Knowledge of server operating systems, Active Directory, DNS, Group Policy, and network hardware.
What We Offer:
- A basic salary of £40,000 circa.
- A hybrid working arrangement based in Sittingbourne, Kent.
- Opportunities for salary reviews, career progression, training, and certifications.
- A comprehensive benefits package, including on-call allowance, pension, holiday, and training.
