Housing Management Specialist

2 weeks ago

Gloucester, Gloucestershire, United Kingdom GCH Full time

About the Role

We are seeking a highly skilled Housing Management Specialist to join our team at GCH. As a Specialist Accommodation Officer, you will be responsible for ensuring the safety and well-being of our young people in accommodation.

Key Responsibilities

  • Deliver housing management functions and statutory housing services.
  • Manage anti-social behaviour cases, income collection, and relevant legislation.
  • Provide general and practical advice on housing-related support queries, welfare benefits, crime prevention, and housing options.
  • Record and report safeguarding concerns, incidents, and share with the wider team and manager.
  • Manage breaches of licenses effectively, ensuring appropriate action is taken in accordance with trauma-informed approaches.

Requirements

  • Proven understanding of delivering housing management functions and statutory housing services.
  • Good understanding of housing and property management, especially in relation to licence agreements and legal remedies.
  • Experience of anti-social behaviour case management, income collection, and relevant criminal and civil legislation.
  • Excellent communication, interpersonal, and negotiation skills with a strong customer focus.
  • Ability to give accurate and up-to-date advice, information, and support on a broad range of topics.
  • Knowledge of statutory and voluntary resources available to young people or adults with multiple and complex needs.
  • Current knowledge and understanding of relevant housing law in application within specialist housing.
  • Sound understanding of Safeguarding and the ability to identify safeguarding concerns and make referrals to appropriate agencies.

About Us

GCH is a social housing provider committed to building a healthy, vibrant, and inclusive organisation that treats people with respect and creates opportunities for all. We have strong community roots and an ambitious five-year strategy, which we are refreshing right now.

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