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Sales Support Coordinator

2 months ago

Chesham, Buckinghamshire, United Kingdom Think Specialist Recruitment Full time
Job Title: Internal Sales Support Coordinator

We are seeking a highly motivated and customer-focused individual to join our sales team as an Internal Sales Support Coordinator. This is a fantastic opportunity to develop your sales skills and work in a fast-paced, dynamic environment.

Key Responsibilities:
  • Assist the external sales team in upselling products to internal customers.
  • Identify customer product gaps to increase sales growth.
  • Develop strong relationships with customers in your area.
  • Build strong working relationships with the external sales team.
  • Communicate potential sales leads with the external sales team to increase sales and profitability in the business.
  • Meet personal and Internal Sales team targets and set KPI's.
  • Process incoming orders, pro-forma's and returns.
  • Ensure all information is sent to the warehouses within the required timescales for orders to be fulfilled and despatched/delivered on time.
  • Handle customer complaints, providing appropriate solutions and alternatives.
  • Responding to email enquiries.
  • Manage incoming phone calls.
  • Confirming prices, stock availability and delivery timeframes.
Requirements:
  • Internal sales experience an advantage but not essential.
  • Sales and results driven.
  • Customer focused with the ability to adapt to different situations.
  • Excellent communication skills both written and verbal.
  • Excellent telephone manner.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Used to working in a busy office environment.
  • Computer literate and able to adapt to new systems quickly.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support