Healthcare Navigator
2 weeks ago
About This Role
We are looking for a skilled and empathetic individual to join our Integrated Urgent Care team as a Health Advisor. In this role, you will play a vital part in ensuring patients receive the right care at the right time.
About Us
Practice Plus Group is a leading provider of NHS services, dedicated to delivering high-quality care with compassion and empathy. Our innovative approach combines NHS 111 call centres, clinical assessment services, and urgent care services to create a seamless patient experience.
Your Role and Responsibilities
- Provide expert telephone triage and assessment to patients calling our NHS 111 service.
- Work collaboratively with our clinical team to ensure patients receive the most appropriate care.
- Develop strong relationships with patients, understanding their needs and concerns.
- Participate in ongoing training and development to stay up-to-date with best practices and guidelines.
What We Offer
- A competitive hourly rate of £11.48, with enhancements for night and weekend shifts.
- Fully paid accredited training and ongoing professional development.
- A comprehensive benefits package, including pension scheme, life assurance, and employee assistance programme.
- Opportunities for career progression and professional growth within our organisation.
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