Customer Service Representative

1 month ago


York, York City, United Kingdom Tenpin Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering an exceptional experience for our customers, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Manage customer bookings, ensuring seamless and efficient check-in and check-out processes.
  • Host and serve customers, providing a warm and welcoming experience.
  • Work collaboratively with the team to maintain a clean and tidy environment, ensuring a safe and enjoyable experience for all customers.
  • Prepare and serve food and drinks, meeting the high standards of our culinary team.

What We Offer

  • A competitive salary and benefits package, including Tenpin Treats, free bowling, and food.
  • Opportunities for career development and growth, with a focus on promoting from within.
  • A fun and dynamic work environment, with a team that is passionate about delivering exceptional customer experiences.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A positive and enthusiastic attitude, with a strong commitment to delivering exceptional customer service.
  • Ability to work efficiently and effectively in a fast-paced environment, with a focus on meeting deadlines and exceeding customer expectations.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you. Please click apply and complete the short application process.



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