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Beauty Retail Manager
1 month ago
As a pioneer of holistic beauty rooted in Ayurvedic principles, Aveda strives to set an example for environmental leadership and responsibility. We create high-performance, botanically-based, vegan, cruelty-free products that are kinder to the planet and grown by our regional partners.
This is a job for the haircare obsessed. As one of our highly skilled Counter Managers, you will provide welcoming, authentic, and personalized service to our customers to achieve all customer service and sales targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
We offer excellent training and development for you to grow your career. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have the chance to work with a culture that has diversity and inclusivity at its core, and to be part of a team that is passionate about making a positive impact on the world.
Many of our field executives and senior managers began their careers at point of sale, and this first-level management role with exposure to business planning, consumer insights, event management, customer relationship management, front-line marketing, and development opportunities will provide you with the all-round skills needed to progress further within the Beauty Industry and Estee Lauder Companies.
Benefits and Opportunities
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance on many ELC brands
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Qualifications and Requirements
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Ability to deliver services and product demos to clients utilising state-of-the-art technology
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft office
- Proof of right to live and work in the country
Aveda is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
