Private Patient Unit Liaison Specialist
2 days ago
Job Summary
We are seeking a highly skilled Facilities Liaison Officer to join our team in the Private Patient Unit at Chester and Westminster Hospital NHS Foundation Trust. This is an exciting opportunity to work with our patients, secretaries, and healthcare insurance companies to provide exceptional customer service and maximize self-pay opportunities.
The post holder will be responsible for handling enquiries, booking appointments, and ensuring accurate data entry onto Cerner and Compucare systems. The ideal candidate will have excellent people and time management skills, as well as a flexible approach to working different shift patterns.
Responsibilities
- Handle patient enquiries, including booking appointments and providing information on procedures and services
- Manage self-pay opportunities, including taking payments and updating records on Cerner and Compucare systems
- Coordinate appointments with outpatient and diagnostic facilities
- Ensure accurate and efficient data entry onto Cerner and Compucare systems
Requirements
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently with multiple tasks and deadlines
- Flexibility to work different shift patterns, including evenings and weekends
- High level of professionalism and confidentiality when dealing with patient information
Salary and Benefits
We offer a competitive salary range of £30,000 - £40,000 per annum, depending on experience. Our comprehensive benefits package includes access to ongoing training and development opportunities, as well as a contributory pension scheme.
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