Administrative Support Officer
3 weeks ago
About the Role
We are seeking an experienced Administrative Support Officer to join our Student Experience Team at the Leeds International Study Centre. As a key member of our Registry and Operations Department, you will be responsible for providing administrative support to the day-to-day functions of the centre.
Key Responsibilities
- Data inputting using both Office systems and Student Data Management systems.
- Monitoring student attendance and dealing with absence requests.
- Organising student meetings with the Centre Management Team.
- Creating engaging student-facing information for the Virtual Reception.
- Producing pro-forma letters for students.
- Dealing with general student queries.
- Housekeeping duties and purchasing necessary items.
- Assisting the Health & Safety Officer with ensuring the campuses are safe and well maintained.
- Frontline student IT support.
- Completing student applications to university via the Direct Entry system.
- Assisting with organising student induction and events.
- Assisting with visa checks and compliance.
- Assisting the Assessments Officer with preparations for Assessment Boards and progression monitoring.
About You
We are looking for an individual with a Level 3 Qualification (or equivalent experience) and experience of working within administration. You should also have experience of working in an academic setting in a student-facing role (desirable). Strong IT skills and a focused and proactive approach to work are essential. Good communication skills and the ability to communicate with key stakeholders in a professional manner are also required.
About Us
Study Group is a leading international education provider dedicated to helping students around the world achieve their full potential. We offer a range of face-to-face, online, and hybrid study programmes in partnership with top universities. Our global network of offices and university partnerships ensure that students receive the best educational services available.
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