Care Services Manager
1 week ago
Job Title: Client Services Manager
About the Role:
We are seeking a highly skilled and experienced Client Services Manager to join our team at Home Instead. As a Client Services Manager, you will be responsible for providing exceptional care and support to our clients, while also managing a team of care professionals.
Key Responsibilities:
- Provide high-quality care and support to clients, ensuring their needs are met and exceeded.
- Manage a team of care professionals, providing guidance, support, and coaching to ensure excellent service delivery.
- Develop and maintain strong relationships with clients, their families, and other stakeholders.
- Contribute to the development and implementation of care plans, ensuring they meet the needs of clients.
- Monitor and evaluate the quality of care provided, making recommendations for improvement.
- Collaborate with other departments to ensure seamless service delivery and excellent client outcomes.
Requirements:
- Extensive care experience with excellent customer service and man management skills.
- Commercial awareness and ability to influence others.
- Strong organisation and planning skills, with ability to work well under pressure.
- Flexibility to meet the demands of the business, including participating in an on-call rota.
- Driving licence and access to a vehicle.
What We Offer:
As a Client Services Manager at Home Instead, you will have the opportunity to make a real difference in the lives of our clients. You will be part of a dynamic and supportive team, with access to ongoing training and development opportunities. We offer a competitive salary and benefits package, as well as the chance to work for a company that is committed to safeguarding and promoting the welfare of adults.
How to Apply:
If you are a motivated and experienced care professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications.
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