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Administrative Coordinator

2 months ago

Bradford, Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Receptionist/Administrator at the Bradford Institute for Health Research (BIHR). As the first point of contact for patients, staff, and visitors, this role requires excellent interpersonal skills and a professional appearance.

Key Responsibilities
  • Manage the day-to-day running of the BIHR reception, including manning the reception and waiting area.
  • Provide a full reception service, including answering phone calls, responding to emails, and handling queries from patients, staff, and visitors.
  • Coordinate the work of the unit/department, including prioritizing tasks and managing own workload.
  • Develop and maintain effective relationships with patients, staff, and visitors, providing excellent customer service and ensuring a positive experience.
  • Work collaboratively as part of a team, contributing to a positive and supportive work environment.
Requirements
  • Previous experience of working in an administrative role, with a minimum of 2 years' experience.
  • Experience in a customer contact role, with a proven track record of dealing with the public.
  • Experience of coordinating the work of a unit/department, with excellent organizational and prioritization skills.
  • Excellent computer skills, including Microsoft Office, email, and internet.
  • Excellent keyboard skills and ability to work accurately and efficiently.
  • Ability to work as part of a team, with excellent communication and interpersonal skills.
About Us

Bradford Teaching Hospitals NHS Foundation Trust is a centre of excellence in delivering high-quality applied and clinical research that improves lives not only for the Bradford population but nationally and beyond. We are committed to providing a positive and supportive work environment, where our staff can thrive and develop their careers.

We value our people and are committed to providing a safe and inclusive work environment. We are an equal opportunities employer and welcome applications from all qualified candidates.