Residential Complaints Responder
3 weeks ago
Our client, a leading Housing Association based in Portsmouth, is seeking Residential Complaints Responders to join their team. The selected candidates will be responsible for handling customer complaints and resolving issues in a timely and professional manner.
The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work well under pressure. They will also have a strong understanding of customer service principles and be able to apply them effectively in a residential setting.
This is an exciting opportunity to join a leading housing association and make a real difference in people's lives. Our client is committed to providing high-quality services to its clients and is seeking like-minded individuals to join their team.
As a Residential Complaints Responder, you will be responsible for:
- Responding to customer complaints and resolving issues
- Providing exceptional customer service and support
- Maintaining accurate records of all interactions
The hourly rate for this role is £13.50 and the position is initially for 8 weeks with a possibility of extension.
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