Internal Customer Service Expert

2 weeks ago


London, Greater London, United Kingdom CV-Library Full time
Revenu Collector Position

This role involves collecting revenue in line with legislative requirements and service objectives. You will be required to make enquiries to locate individuals who have failed to pay and provide professional assistance to customers.

The successful candidate will work closely with Enforcement Agents, handling various revenue income streams. They will manage complex customer inquiries, ensuring prompt and accurate responses.

Main Tasks
  • Securely store and access controlled goods agreements when needed.
  • Assist Enforcement Agents with workload management.
  • Record data accurately using relevant systems.
  • Meet audit and accreditation requirements.
  • Offer expert advice to stakeholders.
  • Differentiate between debtors and those requiring a sensitive approach, considering welfare rights.
Work Information

Location: Lewisham
Sector: Property Services
Contract: Contract
Hours: Full Time
Salary:£35,000 - £40,000 per annum



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