Rail Replacement Service Supervisor
1 day ago
We are looking for a skilled Coordination Assistant to join our team at Arriva Road Transport Services.
As a key member of our team, you will be responsible for managing coordinators, overseeing shift allocation, recruitment, administration, and reporting.
This role is ideal for someone with experience in recruiting and performance evaluation processes, as well as similar experience working in finance and customer service roles.
Key responsibilities include:
- Managing Coordinators: Lead and manage the Coordinators and Senior Coordinators in their duties and any training required.
- Shift Allocation: Oversee the manual allocation of shifts, ensuring input for cancellations and amendments to all allocated shifts are completed.
- Recruitment: Recruit coordinators, interview, onboard, organize, and assist in training, compile personnel files, and keep all information up to date in line with GDPR.
- Administration: Complete paperwork and spreadsheets in line with day-to-day duties, ensuring all shifts are monitored and correct while distributing weekly coordinator packs for upcoming shifts.
- Reporting: Provide updates on coordinator resourcing and shifts, conduct system audit checks.
- Payroll: Ensure shifts are allocated on the portal (BRAS) and the manual payroll system.
The successful candidate will receive a salary of £26,000 per annum, along with a range of benefits, including free travel on Arriva branded rail services around the country, Arriva Village discounts, and an Employee Assistance Programme.
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