Operational Coordinator Specialist

14 hours ago


Derby, Derby, United Kingdom TXM Recruit Full time
Operational Coordinator Specialist
At TXM Recruit, we are seeking an Operational Coordinator Specialist to join our team. This role involves managing pre-planned and emergency road transport operations, ensuring the smooth operation of rail replacement services, and providing essential information to passengers.

About TXM Recruit
TXM Recruit operates replacement rail services to meet customer needs, working closely with road transport operators to provide a seamless train-bus-train transfer process for passengers. The company requires an individual with excellent organizational skills, strong communication abilities, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Manage pre-planned and emergency road transport operations
  • Oversee replacement rail services to meet customer needs
  • Evaluate driver and vehicle standards to ensure compliance
  • Coordinate timely arrivals and departures of journeys
  • Adjust replacement services in response to changes in circumstances (delays, traffic, roadworks, etc.)
  • Assist with operational failures and support from the Control team
  • Maintain a safe transfer area for customers
  • Conduct passenger counts and communicate potential issues affecting passengers

Requirements:

The ideal candidate will have excellent organizational skills, strong communication abilities, and be able to work effectively in a fast-paced environment. They should also be able to prioritize tasks, maintain attention to detail, and adapt to changing circumstances.

The estimated salary for this role is £35,000 per annum, based on experience and qualifications.



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