Fairmont St. Andrews General Manager
3 weeks ago
Job Title: Fairmont St. Andrews General Manager
Job Summary:
We are seeking a highly experienced and dynamic General Manager to lead our luxury hotel at Fairmont St. Andrews. As a seasoned leader, you will be responsible for overseeing all aspects of the hotel's operations, including Rooms and Golf Operations. Your primary focus will be on delivering exceptional guest experiences, driving revenue growth, and fostering a culture of excellence within the hotel.
Key Responsibilities:
- Lead the hotel's operations, including Rooms and Golf Operations, to ensure seamless delivery of exceptional guest experiences.
- Develop and implement strategies to drive revenue growth, improve efficiency, and enhance the hotel's reputation.
- Foster a culture of excellence within the hotel, promoting a positive and inclusive work environment.
- Build and maintain strong relationships with owners, stakeholders, and team members to ensure effective communication and collaboration.
- Monitor and analyze key performance indicators to inform business decisions and drive continuous improvement.
Requirements:
- 5+ years of experience in a luxury hotel General Manager position, preferably with a focus on Resort and Golf operations.
- Strong educational background with professional qualifications and a continuous learning mindset.
- Fluent in English.
- Good understanding of the local market.
- Experience in managing owner relations.
- Demonstrated leadership, organizational, and interpersonal skills.
- Strategic thinker with excellent communication and presentation skills.
- Bottom-line oriented with a focus on quality guest service and team-building.
- Creative and innovative mindset.
- Ability to collaborate and work in a fast-paced environment.
- Excellent sense of prioritization and time management.
- Professional demeanor and strategic orientation.
- Highly organized with an entrepreneurial spirit.
- Engaging, friendly, and charismatic with a natural ability to connect with guests.
- Passionate about creating memorable experiences and turning moments into memories.
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