Cafe Manager

3 weeks ago

Newbury, West Berkshire, United Kingdom Berks, Bucks and Oxon Wildlife Trust Full time
Cafe Manager Job Description

We are seeking a highly skilled and experienced Cafe Manager to join our team at the Berks, Bucks and Oxon Wildlife Trust. As a Cafe Manager, you will be responsible for overseeing the operation of our busy cafe, including the line management of the cafe team and rota management.

Key Responsibilities:
  • Ensure all food safety and hygiene standards and documentation are compliant with current legislation
  • Provide appropriate training to the cafe team on systems, processes, and recipes, to ensure standards are maintained
  • Create an amazing guest experience
  • Assist the Visitor Operations Manager in managing cost effectiveness of the cafe and maximising profit
Requirements:
  • Level 2 Food Hygiene qualification with ability to attain Level 3 Food Hygiene
  • Experience of working in a busy customer focused environment
  • A welcoming approach in dealing with the public and colleagues
  • Proficient IT user (MS Word, Outlook, Excel)
  • Excellent organisational skills, ability to work under pressure
  • Able to show the BBOWT behaviours of Connect; Grow; Lead by Example; Positivity; and Conscious Inclusion
What We Offer:
  • Generous annual leave entitlement with paid birthday leave, wellbeing days, urgent personal business leave and generous occupational sick pay
  • Enhanced maternity, paternity, and family-friendly policies
  • Flexible working to achieve work-life balance
  • Salary exchange pension with generous employer contribution
  • Learning & Development Programme for all
  • Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to our EAP, providing you with immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access prescription service, a variety of discounts
  • Salary sacrifice Cycle scheme & Electric Vehicle scheme
  • Membership to BBOWT's, and The Wildlife Trusts', Staff Network Groups for social interaction, peer support, mentoring and personal development

We value diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. Contact us on if there are any reasonable adjustments we can provide during the recruitment process, including completing your application.

We don't use an application form, or CVs - your answers to our situational based questions will be scored against a review guide and scores from these will decide which candidates go through to the interview stage. See here to find out why we do this.

Whilst we appreciate ChatGPT and other AI platforms can answer these questions, we know what they have to say (and generally the answer they generate isn't great). We want to hear your perspective written in your own words. If it is clear that any of your answers are not your own work, we reserve the right to reject your application on that basis.

You'll also be asked for information about your background, anything you feel comfortable sharing will be anonymised and will not be shared as part of the selection process, it will only be used to help us understand how we are performing against our equal opportunities metrics. All candidates will receive feedback on their application.

We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people.

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