Cafe Operations Manager

4 weeks ago


Newbury, West Berkshire, United Kingdom Berks, Bucks and Oxon Wildlife Trust Full time
Cafe Manager Job Description

The Berks, Bucks & Oxon Wildlife Trust is seeking a skilled Cafe Manager to oversee the operation of our busy visitor centre cafe. As a key member of our team, you will be responsible for managing the cafe team, ensuring food safety and hygiene standards, and providing an excellent guest experience.

Key Responsibilities:
  • Oversee the operation of the cafe, including line management of the team and rota management
  • Ensure all food safety and hygiene standards and documentation are compliant with current legislation
  • Provide training to the cafe team on systems, processes, and recipes
  • Create an amazing guest experience
  • Assist the Visitor Operations Manager in managing cost effectiveness and maximising profit

Requirements:
  • Level 2 Food Hygiene qualification with ability to attain Level 3 Food Hygiene
  • Experience of working in a busy customer-focused environment
  • A welcoming approach in dealing with the public and colleagues
  • Proficient IT user (MS Word, Outlook, Excel)
  • Excellent organisational skills, ability to work under pressure
  • Able to demonstrate the BBOWT behaviours of Connect; Grow; Lead by Example; Positivity; and Conscious Inclusion

What We Offer:
  • Generous annual leave entitlement with paid birthday leave, wellbeing days, urgent personal business leave, and occupational sick pay
  • Enhanced maternity, paternity, and family-friendly policies
  • Flexible working to achieve work-life balance
  • Salary exchange pension with generous employer contribution
  • Learning & Development Programme for all
  • Wellbeing initiatives, including qualified Mental Health First Aiders, YuLife benefit package, and online GP access
  • Salary sacrifice Cycle scheme and Electric Vehicle scheme
  • Membership to BBOWT's and The Wildlife Trusts' Staff Network Groups

How to Apply:
Visit our website at www.bbowt.org.uk/jobs to apply for this role. We welcome applications from diverse candidates and offer reasonable adjustments to support the recruitment process.
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