Cafe Operations Manager
4 weeks ago
The Berks, Bucks & Oxon Wildlife Trust is seeking a skilled Cafe Manager to oversee the operation of our busy visitor centre cafe. As a key member of our team, you will be responsible for managing the cafe team, ensuring food safety and hygiene standards, and providing an excellent guest experience.
Key Responsibilities:
- Oversee the operation of the cafe, including line management of the team and rota management
- Ensure all food safety and hygiene standards and documentation are compliant with current legislation
- Provide training to the cafe team on systems, processes, and recipes
- Create an amazing guest experience
- Assist the Visitor Operations Manager in managing cost effectiveness and maximising profit
Requirements:
- Level 2 Food Hygiene qualification with ability to attain Level 3 Food Hygiene
- Experience of working in a busy customer-focused environment
- A welcoming approach in dealing with the public and colleagues
- Proficient IT user (MS Word, Outlook, Excel)
- Excellent organisational skills, ability to work under pressure
- Able to demonstrate the BBOWT behaviours of Connect; Grow; Lead by Example; Positivity; and Conscious Inclusion
What We Offer:
- Generous annual leave entitlement with paid birthday leave, wellbeing days, urgent personal business leave, and occupational sick pay
- Enhanced maternity, paternity, and family-friendly policies
- Flexible working to achieve work-life balance
- Salary exchange pension with generous employer contribution
- Learning & Development Programme for all
- Wellbeing initiatives, including qualified Mental Health First Aiders, YuLife benefit package, and online GP access
- Salary sacrifice Cycle scheme and Electric Vehicle scheme
- Membership to BBOWT's and The Wildlife Trusts' Staff Network Groups
How to Apply:
Visit our website at www.bbowt.org.uk/jobs to apply for this role. We welcome applications from diverse candidates and offer reasonable adjustments to support the recruitment process.
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