Switchboard Support Specialist

3 weeks ago


London, Greater London, United Kingdom Manpower UK Ltd Full time
About the Role

We are seeking a skilled Switchboard Support Specialist to join our team. The successful candidate will provide exceptional customer service and act as the first point of contact for internal and external callers.

Key Tasks
  1. To record amendments to Trust and duty rotas as and when required.
  2. To contact Trust staff via appropriate system of national pager, internal pager, mobile phone.
  3. You will work on a 5-week set rota, covering days, nights, and weekends in between the hours of 8am - 8am. Throughout the 5-week shift pattern it will average out at approximately £34,000 per annum (based on a 37-hour week).

Salary: Approximately £34,000 per annum (based on a 37-hour week) + time and a half for Saturday shifts and double time for Sunday shifts.

Requirements
  • Basic knowledge of IT/PC software packages is essential for this role.
  • Experience within a customer service position or within a telephony role is desirable.
  • To monitor alarms for Blood Fridges, Medical Gases, Fire, Security, and Estates.


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