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Academic Operations Manager
2 months ago
Company: Elizabeth School of London
Job Summary:
We are seeking an experienced Academic Manager to oversee all academic aspects of our institution. As a key member of our team, you will be responsible for ensuring smooth operations, fostering a conducive learning environment, and driving student success.
Key Responsibilities:
- Oversee all academic activities, including curriculum delivery, student assessment, and adherence to academic standards.
- Monitor the performance of lecturers, ensuring quality teaching and compliance with established academic guidelines.
- Suggest and guide Associate Academic Managers and Programme Leaders to line manage lecturers and find suitable candidates for roles.
- Ensure induction of new staff members is completed according to company policies and procedures.
- Coordinate with relevant teams to collect course progression reports and populate bi-weekly reports on student performance.
- Prepare monthly reports for the Head of Academic Services & Student Success, highlighting staff and student performance by cohort.
Team Management:
- Work closely with Associate Academic Managers and Programme Leaders, providing guidance, support, and performance feedback.
- Regularly monitor staff performance and report/feedback to relevant departments.
- Resolve staff queries and concerns related to academic operations, fostering a collaborative work environment.
Performance Monitoring and Reporting:
- Regularly monitor campus performance indicators such as retention rates, progression rates, and academic standards.
- Formulate monthly reports on campus performance for presentation to the Senior Leadership Team, highlighting achievements and areas for improvement.
Policy Implementation:
- Implement policies and procedures mandated by the Senior Leadership Team to ensure consistency and compliance across academic operations.
- Stay updated with regulatory requirements and industry best practices to inform policy decisions.
Examination Management:
- Ensure timely administration of assessments, marking, and grade reporting in accordance with academic calendars and partner university requirements.
- Conduct internal examination boards as necessary to assess student performance and maintain academic integrity.
Requirements:
- Master's degree in education, business, or related field.
- Proven experience in educational management, preferably in a similar role.
- Strong leadership and interpersonal skills, with the ability to inspire and motivate others.
- Excellent organisational and problem-solving abilities.
- Sound knowledge of safeguarding policies and procedures.
- Effective communication skills, both verbal and written.
- Ability to remain calm and composed during emergencies.
- Familiarity with relevant regulations and compliance standards in the higher education sector.
- Commitment to promoting diversity, equity, and inclusion within the campus community.
Benefits:
- Private medical insurance
- Annual leave (5.6 weeks), including bank holidays
- Workplace pension scheme
- Statutory Sick Pay
- Statutory maternity/paternity pays
- Career development opportunities
- Training and self-development opportunities
- Gym membership discounts
- Retail discount schemes
- Cinema discounts
- Grocery discounts
- Cycle to work
- Investing and savings opportunities
- Financial wellbeing – personal debt advice
- Financial wellbeing education
- My Mind Pal (mental fitness)