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Administrative Support Coordinator

1 month ago

Manchester, United Kingdom Nuffield Health Full time

Patient Services Administrator Role

Nuffield Health is seeking a skilled and enthusiastic Patient Services Administrator to join our team in the Manchester Institute of Health and Performance.

About the Role

This is an exciting opportunity to provide vital administrative support in a customer-facing environment. As a Patient Services Administrator, you will interact with Consultants, patients, and colleagues, providing excellent customer service and ensuring that all administrative tasks are completed efficiently and effectively.

Key Responsibilities

  • Provide administrative support across a range of areas, including customer-facing environments.
  • Ensure that all work meets required standards and timescales, following GDPR policies and meeting CQC requirements.
  • Handle all enquiries and queries efficiently and effectively, escalating appropriately where necessary.
  • Prepare invoices and contact patients for payments prior to their procedures.
  • Manage and maintain accurate records and databases.

Requirements

  • Be a confident and customer-focused communicator with the ability to manage, appraise, and interpret data.
  • Have good IT and keyboard skills.
  • Have experience within an administrative or customer-facing environment, ideally within a hospital or healthcare setting.
  • Be self-motivated and have plenty of initiative.

About Nuffield Health

Nuffield Health is Britain's largest not-for-profit healthcare organisation. We are committed to providing high-quality care and services to our patients and customers. As a Patient Services Administrator, you will play a vital role in helping us achieve this goal.

Benefits

We offer a range of benefits to our employees, including financial and emotional wellbeing support, an online GP, gym membership, and private healthcare. We want you to love coming to work, feeling healthy, happy, and valued.