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Retail Store Operations Manager

1 month ago

London, Greater London, United Kingdom Lidl Full time
Lidl Retail Shift Manager Job Description

We are seeking a highly skilled Retail Shift Manager to join our team at Lidl. As a key member of our store operations, you will be responsible for managing daily tasks and ensuring exceptional customer service.

As a Retail Shift Manager, you will work closely with the Store Manager and Deputy Store Manager to maintain high standards in the absence of these roles. Your responsibilities will include managing inventory, freshness, cash processes, and stock management to ensure smooth shifts. You will also be expected to provide top-notch customer service and lead your colleagues by example.

The ideal candidate will have experience in leading a team to achieve targets in a fast-paced environment. You must be able to delegate tasks effectively, motivate your team, and remain calm under pressure. Additionally, you should possess a proactive and encouraging approach to help your colleagues develop themselves and store operations.

In return for your hard work and dedication, we offer a competitive hourly pay rate based on equal opportunity and pay structures, as well as an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts. Our generous benefits package includes 30-35 days' annual holiday (pro rata), 10% in-store discount, enhanced family leave, contributory pension scheme, and long service awards.

If you're passionate about delivering exceptional customer experiences and thrive in a dynamic retail environment, we'd love to hear from you