Retail Store Operations Manager
3 days ago
Location: Canary Wharf
The Partner Retail Services (PRS&) Store Manager will drive the success of our Samsung Experience Store by aligning with the PRS& and Samsung brand ethos. As a key holder, you'll take charge of general shift management, ensuring all daily tasks are carried out smoothly.
Key Responsibilities:
- Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike.
- Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers.
- Operational Excellence: You'll follow and uphold the PRS& and Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store.
Requirements:
- High-Level Retail Management Experience: Previous experience in high-level retail management is essential to excel in this role.
- People-Centric Leader: You have a proven track record in people management and leadership.
- Passionate About Customer Experience: You genuinely care about people, from customers to stakeholders, and strive to deliver an exceptional brand experience to every customer.
What We Can Offer:
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
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