Junior Technical Assistant

2 days ago


Uttoxeter, Staffordshire, United Kingdom Square One Resources Full time
About the Job

This Junior Technical Assistant role is perfect for someone looking to kick-start their career in IT support. As a member of our team, you will be responsible for providing technical assistance to users, resolving hardware and software issues, and ensuring that systems are running smoothly.

This long-term contract position offers a great opportunity to gain hands-on experience in IT support, working alongside experienced professionals who can provide guidance and mentorship.

Key Responsibilities:

  • Provide first-line technical support to users, responding to IT service desk tickets in a timely manner.
  • Assist users via phone, email, or in-person, communicating technical information clearly and concisely.
  • Set up and maintain computers and peripherals, including managing user accounts and passwords.
  • Support software installations and updates, troubleshooting technical issues as needed.
  • Work collaboratively as part of a team to ensure seamless day-to-day operations.

Requirements:

  • A UK driving license and access to a vehicle are mandatory due to the on-site requirement.
  • An Associate's degree in IT, Computer Science, or a related field; or equivalent experience is required.
  • Little experience in IT support or relevant internship is preferred.
  • Basic knowledge of networking and hardware is essential.
  • The ability to troubleshoot technical issues, think critically, and communicate effectively is crucial.
  • Strong problem-solving skills and the ability to work independently are necessary.

The estimated salary for this role is £140 (Inside IR35), making it an attractive opportunity for individuals looking to develop their IT support skills in a dynamic environment. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.



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