Hospitality Team Lead
4 weeks ago
We are seeking a skilled and motivated Hospitality Team Lead to join our team at Tesco Cafes. As a key member of our cafe team, you will be responsible for delivering exceptional customer service and leading a team of colleagues to achieve our business objectives.
Key Responsibilities:
- Motivate and develop your team to deliver outstanding customer service
- Support your General Manager and deputise when needed
- Coach your team to achieve weekly targets and improve performance
- Strive for excellence in customer service and quality
- Upsell menu items and drive sales growth
- Encourage customer feedback and use it to improve our services
- Maintain a clean, safe, and compliant cafe environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and progression
- A supportive and inclusive work environment
- Access to exclusive colleague benefits and discounts
- A chance to work with a leading retail brand
About Us:
Tesco Cafes is a leading provider of food and beverage services, with a strong commitment to customer satisfaction and team development. We are proud to have a diverse and inclusive culture, and we welcome applications from candidates from all backgrounds.
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