Hospitality Team Lead

4 weeks ago


Bedford, Bedford, United Kingdom Tesco Partners Full time
About the Role

We are seeking a skilled and motivated Hospitality Team Lead to join our team at Tesco Cafes. As a key member of our cafe team, you will be responsible for delivering exceptional customer service and leading a team of colleagues to achieve our business objectives.

Key Responsibilities:

  • Motivate and develop your team to deliver outstanding customer service
  • Support your General Manager and deputise when needed
  • Coach your team to achieve weekly targets and improve performance
  • Strive for excellence in customer service and quality
  • Upsell menu items and drive sales growth
  • Encourage customer feedback and use it to improve our services
  • Maintain a clean, safe, and compliant cafe environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A supportive and inclusive work environment
  • Access to exclusive colleague benefits and discounts
  • A chance to work with a leading retail brand

About Us:

Tesco Cafes is a leading provider of food and beverage services, with a strong commitment to customer satisfaction and team development. We are proud to have a diverse and inclusive culture, and we welcome applications from candidates from all backgrounds.


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