Hospitality Team Member
2 weeks ago
Front of House Role at [Templates]
We are seeking a talented and motivated individual to join our Front of House team in delivering an exceptional customer experience and a mouth-watering food offering.
Key Responsibilities:
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
What We Offer:
- Competitive hourly rate + tips
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- Free food when on shift
- 30% dining discount of all managed houses
- Employee Assistance programme
- Benefits portal
- Refer a friend bonus
- Career development programme
- Great working environment and great prospects
If you have the skills and passion for delivering exceptional customer service, we'd love to hear from you.
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