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Store Manager

1 month ago

Redditch, Worcestershire, United Kingdom Electromist Full time
Job Title: Store Manager

Electro Mist is seeking a highly motivated and experienced Store Manager to lead our retail vaping shops. As a Store Manager, you will be responsible for developing and maintaining an efficient and welcoming store and staff that delivers the best of the best in the vaping industry.

Key Responsibilities:
  • Recruit, interview, coach, develop, and oversee the entire store team at Electro Mist.
  • Direct and supervise the store workforce, making staffing decisions, and ensuring a quality experience.
  • Reflect the Electro Mist company culture in leading and cultivating the store team.
  • Hire and train Electro Mist employees.
  • Set goals within the work group, model how we work together to accomplish the Electro Mist goal of providing the most enjoyable vaping experience to all customers.
  • Manage the store operations checklist, ensuring all employees and the manager checklist are completed thoroughly.
  • Coach employees to deliver exceptional customer service and ensure all store employees deliver "Wow" customer service with each interaction.
Requirements:
  • Management experience (1 year).
  • Progressively responsible retail experience (3 years).
  • Customer service experience.
  • Documented experience in management & leadership.
  • Vaping experience would be an advantage but not essential.
  • Experience with computer skills.
  • People management.
  • Friendly, enthusiastic, and self-motivated.
  • Team building skills.
  • Sales experience.
  • Goal orientated.
Preferred Qualifications:
  • Able to maintain efficient store operations independently.
  • Managing in a busy/fast-paced environment.
  • Ability to manage multiple tasks at once.
  • Good communicator/personal skills with customers and employees.
  • Talent for leadership, personnel training, coaching, and development.
  • Operational and financial management skills.
  • Having experience with great customer service and understanding Electro Mist customer service goal.

We offer a competitive salary and benefits package. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application.