Client Service Lead

3 weeks ago


Nottingham, Nottingham, United Kingdom SF Recruitment (Nottingham) Full time

SF Recruitment is seeking a Client Service Lead to join our team. As a key member of our service delivery team, you will be responsible for leading the day-to-day service delivery operations to ensure seamless, high-quality service for clients.

You will work closely with internal teams and clients to identify needs, solve problems, and drive continuous improvements. This role requires excellent communication, leadership, and problem-solving skills to manage both client expectations and operational performance. The estimated salary for this position is £35,250 per annum, based on experience and location in Nottingham.

  • Lead the day-to-day service delivery operations to ensure seamless, high-quality service for clients.
  • Manage service incidents, escalations, and problem resolution to minimize service disruption.
  • Provide leadership and guidance to the service delivery team, fostering a culture of collaboration, accountability, and high performance.

We offer a competitive salary and benefits package, career growth opportunities, and a collaborative work environment. If you're passionate about delivering exceptional services and want to be part of an innovative team, please get in touch.



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